Terms

PAYMENT INFORMATION
We accept VISA and MASTERCARD on all products sold online. Credit cards are secure and details will be destroyed once transaction is complete. Cards will be processed when products are ready for dispatch.

PayPal is also accepted.

We also accept Credit Card payments made over the phone (02) 4374 1655.

We also accept Check / Money Orders made payable to MSC PRODUCTS AUSTRALIA. Your order will be shipped promptly upon receipt of payment depending on stock.

DELIVERY

Within Australia all sales over $200.00AUD include Australia Post ExpressPost delivery. Orders less than $200.00 will have a $10.00 charge for Australia wide express post delivery.

International Orders have a shipping fee depend on:

  • which country the product is being delivered to
  • number of products ordered
  • seasonal fluctations and customs requirements (Note: Express Shipping is available at additional cost).

RETURN POLICY
If for any reason you are not satisfied with your purchase or your purchased item(s) does not fit your application you may return it in its unused condition along with your packing slip within 7 days of receiving your order. We will gladly refund you the entire purchase price of your items less shipping and 10% restocking fee. Please contact us if you have any questions.

Order discrepancies must be reported within 2 business days after receipt of order.

WARRANTY

All products have been inspected prior to packaging and our guarantee is limited to replacement of defective parts. This guarantee is in lieu of all other guarantees or warranties implied or expressed. Because we cannot control the application of our products, the buyer assumes risk for any and all damage caused to themself or a third party by virtue of failure of these parts.

The MSC "unconditional warranty" is on a back to base term and is at the customers expense. MSC will cover return freight and all parts and labour on the steering damper unit. After the 12 months is up we will warrant all parts that are not wear and tear items such as seals and linkages. Mount kits are warranted on a case by case basis.